:root{--bg:#f5f3ee;--card:#fff;--ink:#14202b;--muted:#5d6b78;--line:#e2ddd3;--accent:#1d6b58;--accent-ink:#fff;--soft:#e7f1ec;--gold:#c8902e;--warn:#9a3b1f;--warn-bg:#fbeee7;--bubble:#eef0f2;--radius:18px}
@media (prefers-color-scheme:dark){:root{--bg:#10171d;--card:#18222b;--ink:#e9eef2;--muted:#9aa8b5;--line:#2a3742;--accent:#47b393;--accent-ink:#0b1712;--soft:#1c3029;--gold:#e0b25c;--warn:#f0a487;--warn-bg:#3a2219;--bubble:#22303b}}
*{box-sizing:border-box}
body{margin:0;background:var(--bg);color:var(--ink);font:16px/1.5 system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;-webkit-text-size-adjust:100%}
.shell{width:100%;max-width:1180px;margin:0 auto;padding:0 16px}
.top{display:flex;align-items:center;gap:12px;padding-top:18px;padding-bottom:18px}
.brand{display:flex;align-items:center;gap:10px;font-weight:700;font-size:20px;color:var(--ink);text-decoration:none;letter-spacing:.2px}
.mark{display:grid;place-items:center;width:34px;height:34px;border-radius:10px;background:var(--accent);color:var(--accent-ink);font-size:20px;font-weight:800}
.badge{font-size:13px;padding:3px 10px;border-radius:99px;background:var(--soft);color:var(--accent);font-weight:600}
.lang{display:inline-flex;flex:none;margin-left:auto;padding:2px;border:1px solid var(--line);border-radius:99px;background:var(--card)}
.lang button{min-width:34px;padding:5px 8px;border:0;border-radius:99px;background:none;color:var(--muted);font:inherit;font-size:13px;font-weight:700;letter-spacing:.3px;cursor:pointer}
.lang button:hover{color:var(--ink)}
.lang button[aria-pressed=true]{background:var(--soft);color:var(--accent)}
.hero{padding-top:16px;padding-bottom:26px;max-width:760px}
.eyebrow{margin:0 0 8px;color:var(--gold);font-weight:700;font-size:14px;text-transform:uppercase;letter-spacing:.6px}
h1{font-size:clamp(30px,5vw,46px);line-height:1.1;margin:0 0 14px}
.lead{color:var(--muted);font-size:18px;margin:0}
.grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:20px;align-items:start}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:22px;min-width:0}
.card-head{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:14px}
h2{font-size:20px;margin:0;display:flex;align-items:center;gap:10px}
.step{display:inline-grid;place-items:center;flex:none;width:28px;height:28px;border-radius:50%;background:var(--accent);color:var(--accent-ink);font-size:14px}
label{display:block;margin:0 0 14px;font-weight:600;font-size:15px}
input,select,textarea{display:block;width:100%;margin-top:6px;font:inherit;font-weight:400;color:var(--ink);background:var(--bg);border:1px solid var(--line);border-radius:12px;padding:11px 12px}
textarea{resize:vertical}
input:focus,select:focus,textarea:focus,button:focus-visible{outline:2px solid var(--accent);outline-offset:1px}
select{-webkit-appearance:none;appearance:none;padding-right:40px;cursor:pointer;text-overflow:ellipsis;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath d='M1.5 1.5 6 6l4.5-4.5' fill='none' stroke='%235d6b78' stroke-width='1.8' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 14px center;background-size:12px 8px;transition:border-color .15s}
select:hover{border-color:var(--muted)}
select:focus{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath d='M1.5 1.5 6 6l4.5-4.5' fill='none' stroke='%231d6b58' stroke-width='1.8' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E")}
select::-ms-expand{display:none}
@media (prefers-color-scheme:dark){select{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath d='M1.5 1.5 6 6l4.5-4.5' fill='none' stroke='%239aa8b5' stroke-width='1.8' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E")}select:focus{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath d='M1.5 1.5 6 6l4.5-4.5' fill='none' stroke='%2347b393' stroke-width='1.8' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E")}}
small{display:block;color:var(--muted);font-weight:400;font-size:13px;margin-top:4px}
.req{color:var(--warn)}
.row{display:grid;grid-template-columns:1fr 1fr;gap:12px}
fieldset{border:0;padding:0;margin:0 0 14px}
legend{font-weight:600;font-size:15px;margin-bottom:6px}
.chips{display:flex;flex-wrap:wrap;gap:8px}
.chip{display:flex;align-items:center;gap:6px;margin:0;padding:8px 14px;border:1px solid var(--line);border-radius:99px;font-weight:500;cursor:pointer}
.chip input{width:auto;margin:0;accent-color:var(--accent)}
.chip:has(input:checked){border-color:var(--accent);background:var(--soft)}
.check{display:flex;gap:10px;align-items:flex-start;font-weight:400;font-size:14px;color:var(--muted)}
.check input{width:20px;height:20px;flex:none;margin:2px 0 0;accent-color:var(--accent)}
.trap{position:absolute;left:-9999px;width:1px;height:1px;opacity:0}
.primary{width:100%;padding:14px;border:0;border-radius:12px;background:var(--accent);color:var(--accent-ink);font:inherit;font-weight:700;cursor:pointer}
.primary:disabled{opacity:.6;cursor:wait}
.link{background:none;border:0;color:var(--accent);font:inherit;font-weight:600;cursor:pointer;padding:4px 0;white-space:nowrap}
.status{min-height:1.5em;margin:10px 0 0;font-size:14px;color:var(--muted)}
.status.error{color:var(--warn)}
.chat{position:sticky;top:16px}
.counter{font-size:13px;color:var(--muted)}
.phone{border:1px solid var(--line);border-radius:16px;overflow:hidden;background:var(--bg)}
.phone-top{display:flex;gap:10px;align-items:center;padding:12px 14px;background:var(--card);border-bottom:1px solid var(--line)}
.phone-top small{margin:0}
.avatar{display:grid;place-items:center;width:38px;height:38px;border-radius:50%;background:var(--soft);color:var(--accent);font-weight:800;font-size:13px}
.messages{height:380px;overflow-y:auto;padding:14px;display:flex;flex-direction:column;gap:8px}
.empty{margin:auto;text-align:center;color:var(--muted);max-width:280px}
.msg{max-width:85%;padding:9px 13px;border-radius:16px;white-space:pre-line;overflow-wrap:anywhere;margin:0}
.msg.agent{background:var(--card);border:1px solid var(--line);align-self:flex-start;border-bottom-left-radius:4px}
.msg.client{background:var(--accent);color:var(--accent-ink);align-self:flex-end;border-bottom-right-radius:4px}
.msg.typing{color:var(--muted);font-style:italic}
.note{align-self:stretch;font-size:13px;padding:8px 12px;border-radius:10px;background:var(--warn-bg);color:var(--warn);margin:0}
.note.handoff{background:var(--soft);color:var(--accent)}
.suggest{display:flex;gap:6px;overflow-x:auto;padding:0 10px 8px;scrollbar-width:none}
.suggest button{flex:none;font:inherit;font-size:13px;padding:6px 12px;border-radius:99px;border:1px solid var(--line);background:var(--card);color:var(--ink);cursor:pointer}
.composer{display:flex;gap:8px;padding:10px;background:var(--card);border-top:1px solid var(--line)}
.composer input{margin:0;border-radius:99px}
.composer button{flex:none;width:44px;height:44px;border-radius:50%;border:0;background:var(--accent);color:var(--accent-ink);font-size:18px;cursor:pointer}
.composer button:disabled,.composer input:disabled{opacity:.5;cursor:not-allowed}
.lead-card{margin-top:14px;padding:14px;border-radius:14px;background:var(--soft)}
.lead-card h3{margin:0 0 10px;font-size:14px;color:var(--accent)}
.lead-card>small{margin-top:8px}
.mgr-msg{background:var(--card);border:1px solid var(--line);border-radius:14px;border-top-left-radius:4px;padding:12px 14px}
.mgr-title{display:block;margin-bottom:8px;overflow-wrap:anywhere}
.mgr-msg dl{margin:0;display:grid;grid-template-columns:auto minmax(0,1fr);gap:3px 12px;font-size:14px}
.mgr-msg dt{color:var(--muted)}
.mgr-msg dd{margin:0;overflow-wrap:anywhere}
.mgr-msg dd.empty{color:var(--muted);font-style:italic}
.mgr-state{margin:10px 0 0;font-size:13px;color:var(--muted)}
.mgr-actions{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}
.mgr-actions span{font-size:13px;padding:5px 10px;border-radius:8px;background:var(--soft);color:var(--accent);font-weight:600}
.offer{margin-top:20px;max-width:760px}
.offer p{color:var(--muted)}
.how{padding:34px 0 10px;max-width:760px}
.how ul{padding-left:20px;color:var(--muted)}
.how li{margin-bottom:8px}
.how b{color:var(--ink)}
.foot{padding-top:20px;padding-bottom:30px;color:var(--muted);font-size:13px}
@media (max-width:860px){.grid{grid-template-columns:minmax(0,1fr)}.chat{position:static}.messages{height:340px}}
@media (max-width:480px){.row{grid-template-columns:minmax(0,1fr);gap:0}.card{padding:18px 16px}.lead{font-size:16px}}